CALL US: Crowborough 01892 731082 or
Haywards Heath 01444 417944

Dementia-Friendly Solicitors in Crowborough

Dementia-Friendly Legal Services at Claire Nash Solicitors

We are committed to being a dementia-friendly law firm in Crowborough and Haywards Heath, offering compassionate, expert legal services for clients living with dementia and their families.

Specialist Legal Support for Dementia Clients

We understand the impact dementia can have on decision-making, communication, and everyday life. Our solicitors take a sensitive, tailored approach to help clients with:

Wills and estate planning
Lasting Powers of Attorney (LPA)
Court of Protection applications
We can arrange mental capacity assessments through a trusted independent third party

We apply the Mental Capacity Act 2005 and ensure clients are fully supported at every stage, involving carers and family when needed.

Accessible and Inclusive Legal Services

To make our legal services as accessible as possible, we provide:

Home visits across Sussex
Office environment adapted for cognitive impairments – clear signage, good lighting, minimal clutter
Plain language communications with no legal jargon

Clients living with Alzheimer’s disease or any type of dementia are always treated with respect, dignity, and care.

Trained Dementia-Friendly Staff

All staff are becoming Dementia Friends via Alzheimer’s Society UK
All our staff undergo regular dementia awareness training
All our staff are DBS checked
Ongoing training supports communication strategies and inclusive behaviour
Our team is patient, understanding, and experienced in supporting clients with dementia

If you or a loved one is living with dementia and needs legal support, we are here to help. Contact Claire Nash Solicitors for expert, empathetic advice tailored to your needs.

Serving clients in Crowborough, Haywards Heath, and surrounding areas. Across East Sussex and West Sussex.

brown and green trees beside river during daytime

Legal help for older and vulnerable clients

We appreciate that it is especially important to treat elderly and/or vulnerable clients with additional consideration by being both sympathetic and sensitive to any issues they may have and ensuring that we treat all clients with dignity, kindness and respect.

Due to the nature of the advice that we may need to give, it is important that we can see you alone initially. However, we appreciate that some clients may prefer to have a trusted friend or relative present, so we will try to accommodate this where we can, dependent on the type of legal matter. During the process, we will need the opportunity to see you alone, but we will do our utmost to make sure that you feel at ease and understand why this is necessary.

Where English is not your first language, or if you have difficulty with hearing or sight, we suggest that an appropriate independent interpreter assist.

We keep a record of anyone present at our client meetings. If you decline to have anyone present, this is also documented.

Where legal terminology is necessary, we explain it carefully to you, and we will not proceed until we are sure that you understand.

We will take steps to make ourselves aware of any potential capacity or physical limitations such as mobility, continence, hearing or visual impairment. These matters are always taken into account when meeting and communicating with older clients.

Correspondence and documentation can be produced in large print or read to the client by a member of our staff if necessary.

In all cases, the pace and duration of each meeting is aligned to your needs.

Where appropriate, we will offer to visit you at home. However, if you visit our office, we will let you know what accessible parking facilities and access are available and ensure that toilet facilities are readily accessible.

We are sensitive to the possibility that some elderly clients may not have current passports or driving licences. Therefore, we take extra care to avoid embarrassing our clients while meeting standard money laundering compliance requirements that we need to proceed..

We ask that any person signing in the capacity of attorney for our client should also produce proof of ID for identity verification purposes.

We make sure to record all relevant facts in our meeting attendance notes.